Brought our 2016 Mazda 3 in for an oil change at around 27,000. All went well but was surprised to be informed that we already needed rear brake pads and rotors. I have never had to replace pads and rotors at such low mileage. We did buy the car used from Town North at around 24,500, so we are not sure how the brakes were treated by the previous owner. Still seems like low mileage for new pads and rotors. Just my opinion.
Minor trim issue with just purchased 2016 CX 9 was evaluated and treated rapidly. I appreciate the friendly and attentive service. I especially was impressed with the video of the evaluation and text contacts. Very cool. Looks like two screws placed rather than original trim holder. I don't know, but this may be stronger than the original design.
Hello, My service and service advisor Railynne were excellent. This was my first time at Town North. I usually use Mazda of Mesquite because the location is close to my job. I called Mazda of Mesquite and explained my situation. The lady I spoke with told me there were no appointments available to fit my needs. When I called Town North and spoke with Railynne, she eased my fears and concerns and told me to bring my car in without hesitation. Town North addressed my car situation with great service and compassion. Thank you, Monique
quick turnaround. easy ride to and from work, texting updates helpful. town north town north town north need more words... words... words... town north Mazda in Richardson
Excellent service. Friendly knowledgeable service tech. In and out in no time! Pleasant service experience. Highly recommend Town North Mazda for all your car needs!
Good service and friendly staff. I liked the video that Chris made when he took care of the car and the detail on the paperwork of what was checked during the service by Victor.
From the moment I received a call from Terri I felt like I was in good hands. He gave me all important information so that I could make a decision on the perfect car to purchase. Overall this was one of the best car purchasing experiences I have ever had. I have leased many luxury cars from Range Rover to Cadillac and I was so impressed with the knowledge and customer service here! Thank you Town North Mazda. I will definitely be a longtime customer. I truly love my Cx5 Grand Touring!
The stuff are friendly and professional
Everyone was super polite and helpful. They provided a short and informative video on some necessary repairs on my vehicle.